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This workshop focuses on one of the prominent challenges we experience as a business owner - client retention.


When customers are retained, businesses benefit from lower customer acquisition costs, increased customer loyalty, and more referrals. Retaining customers is the main way business owners can have an impact on the bottom line.


What we look at: 

  • The challenges
  • The repercussions
  • 5 ways to improve your retention rates

Client Retention Workbook

VAT Included
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