Where to start your branding - Strategically.
- Janais van Eck
- Feb 12
- 3 min read
If branding feels confusing, overwhelming, or inconsistent, it’s usually not because of bad design.
It’s because strategy came second — or not at all.
At Sprig Co Studio, we see this often: businesses investing time and money into logos, colours, and websites, only to feel like something still isn’t clicking. The brand looks good, but it doesn’t work.
You have the look but no idea how to communicate to or with your customers.
Strategic brand design starts long before visuals. It begins with clarity — about who you’re speaking to, what you stand for, and how you show up.
In this blog, we unpack three foundational elements that shape every successful brand: target audience,
brand positioning, and tone & messaging.
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1. Target Audience: Clarity Before Creativity
Your target audience is not a demographic exercise.
It’s not just age, gender, or job title. It’s about understanding real people — their values, motivations, pressures, and desires.
When your audience is clearly defined:
Your messaging becomes more relevant and resonant
Your visuals feel intentional rather than generic
Your marketing decisions become easier and more focused
Without this clarity, brands often fall into the trap of trying to speak to everyone — and end up connecting with no one.
Strategic brand design asks deeper questions:
What does your audience care about beyond your product or service?
What problems are they actually trying to solve?
What language do they use to describe their challenges and aspirations?
When you design for your audience rather than at them, your brand begins to feel personal, considered, and trustworthy.

2. Brand Positioning: Owning Your Space
Brand positioning defines where your brand sits in the market — and in your audience’s mind.
It’s not about being louder, trendier, or cheaper than competitors. It’s about being clear about what makes you different and why that difference matters.
Strong brand positioning:
Helps customers quickly understand your value
Reduces price-based competition
Creates consistency across all touchpoints
Without clear positioning, brands often blend into the background, relying on visuals or promotions to stand out temporarily.
Strategic positioning answers questions like:
Why should someone choose you instead of an alternative?
What belief or value does your brand champion?
What experience do people have when they engage with your business?
When positioning is clear, design decisions become purposeful. Every visual and message reinforces the same story — creating recognition and trust over time.
3. Tone & Messaging: How Your Brand Speaks
Tone and messaging are often underestimated in brand design — yet they shape how your brand is felt.
Tone is your brand’s voice. Messaging is what you choose to say.
Together, they influence:
How approachable or authoritative your brand feels
Whether people feel understood or connected with
How consistent your brand experience is across platforms
A mismatch between tone and audience can quietly push people away, even when visuals are strong.
Strategic brand messaging:
Aligns with your audience’s values and expectations
Reflects your brand’s personality and positioning
Remains consistent across websites, social media, emails, and marketing materials
Tone isn’t about sounding a certain way because it’s trendy — it’s about communicating in a way that feels natural, intentional, and aligned with who you are.
Why Strategy Comes First
When target audience, positioning, and tone are clearly defined, design stops being subjective.
Instead of asking: “Do I like this?”
You start asking: “Does this align with our strategy?”
That shift is what turns branding from decoration into direction.
Strategic brand design creates alignment — between your business goals, your audience’s needs, and how your brand shows up in the world.
In our next blog, we’ll explore how this strategy comes to life through brand personality, archetypes, and colour palettes — the elements that make your brand recognisable, memorable, and emotionally resonant.
Because when strategy leads, design has something meaningful to express.
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